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Department Assistant Receptionist - Farmingdale, NY

Company: UnitedHealth Group
Location: North Babylon
Posted on: September 15, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Department Assistant Receptionists -are responsible for -handling incoming calls from patients, doctors, referral sources, insurance companies, and internal customers. People in this position also manage daily delivery tickets. Monitors faxing, sending, and tracking Medicare DWOs. Position is responsible for reception at front entrance and other administrative tasks as assigned.
This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 9:00am - 5:30pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 931 Conklin St, Farmingdale, NY 11735.
We offer 2 weeks of paid training. The hours during training will be -9:00am - 5:30pm EST, Monday - Friday
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

  • High School Diploma / GED (or higher) OR equivalent work experience
  • 1+ years of previous receptionist, clerk, and/or clerical administrative experience including experience with handling multiple phone lines, heavy inbound call volume, Faxes, emails, data entry, as well as sorting and distribution of mail
  • Ability to prep patient confidential documents for scanning to various entities i.e. providers, clinics, insurance companies, hospitals
  • Ability to work our normal business hours of 9:00am to 5:30pm, -Monday - Friday

    Preferred Qualifications:

    • Experience working in a medical office, or high-volume clerical/administrative environment
    • Experience using PDF files via Adobe

      Soft Skills:

      • Must be able to multitask and work independently while being a team player
      • Must be punctual and communicate well with all levels of employees as well as clients and customers
      • Must be able to deescalate callers if needed

        Physical and Work Environment:

        • Extended periods of sitting at a computer and use of hands / fingers across keyboard or mouse
        • Speaking and listening while using a headset (optional)
          Business office environment with moderate noise level due to representatives talking, using computers, printing and other floor activity

          New York Residents Only: The salary range for New York residents is $16.00 - $27.31. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
          At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
          Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
          UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
          #RPO #RED

Keywords: UnitedHealth Group, West Babylon , Department Assistant Receptionist - Farmingdale, NY, Administration, Clerical , North Babylon, New York

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