WestBabylonRecruiter
the smart solution for West Babylon jobs

Work at Home Bilingual Customer Retention Expert (English / Spanish)

Company: Mommy Jobs Online
Location: West Babylon
Posted on: November 10, 2018

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLMoza when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, West Babylon , Work at Home Bilingual Customer Retention Expert (English / Spanish), Other , West Babylon, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Unarmed Guard- On Call- Brooklyn, NY with Security Clearance
Description: Description -- CHENEGA TOTAL ASSET PROTECTION, LLC -- Company Job Title: Unarmed Guard USCIS Chenega Job Title: Guard I SCA WD Labor Category: Guard I Clearance: Have or be able to obtain DHS T2 Location: (more...)
Company: Chenega Corporation
Location: Brooklyn
Posted on: 11/16/2018

Macy's Seasonal - Asset Protection Security Guard, Part Time: Willowbrook, NJ
Description: Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives (more...)
Company: Macy's
Location: Wayne
Posted on: 11/16/2018

Information Security /Cyber Security Senior Specialist
Description: A F/T position at National Law Firm. Pay Options: F/T Employee . Contact George Konetsky . call / ext.180 or email with the Job Code GK33023 or Click the Apply Now button . Location: Downtown, NY. (more...)
Company: SANS Consulting Services, Inc
Location: New York
Posted on: 11/16/2018


Feeder Associate
Description: Duties may include assigning trailers to drivers and inputting
Company: CorTech, LLC
Location: New York
Posted on: 11/16/2018

HR Recruiter Specialist ( Bilingual in Chinese )
Description: HR Specialist Bilingual in Chinese Located in New York, NY Start Up Tech Company Compensation Full Time Full Benefits Responsibilities Coordinate with hiring managers to determine
Company: Ajulia Executive Search
Location: New York
Posted on: 11/16/2018

UI Lead
Description: Our client, a global investment firm, has an opening for a UI Lead to join their team. This is a 6 months contract with potential extensions in New York, NY. br br We are looking for a UI Lead who (more...)
Company: Ascent
Location: New York
Posted on: 11/16/2018

Current College Students - Electromagnetic Compatibility Graduate Student Intern 2019 - Fargo, ND
Description: The 2019 SUMMER--INTERNSHIP PROGRAM is for students enrolled in major fields of study that align with full-time employment opportunities at John Deere. Students may enter the program during undergraduate (more...)
Company: John Deere
Location: New York
Posted on: 11/16/2018

IT Help Desk
Description: We at Ennead create architecture that shapes the public realm this has been central to our practice since 1963. Our 180-person firm, based in New York City, works primarily with educational, cultural (more...)
Company: ENNEAD ARCHITECTS LLP
Location: New York
Posted on: 11/16/2018

Macy's Seasonal - Asset Protection Security Guard, Part Time: Roosevelt Field
Description: Job Overview: The Seasonal Asset Protection Security Guard's primary responsibility is to work as part of a team and maintain a strong focus on customer service to meet department and store objectives (more...)
Company: Macy's
Location: Garden City
Posted on: 11/16/2018

Credit Reviewer ( Middle Office)-Japanese Bilingual
Description: Japanese bank midtown office seeks bilingual Japanese -English Credit Review/Middle Office Operation candidate. br br Non-exempt position br br 8:45am -5pm M-F br br Credit Review br br (more...)
Company: Pasona N A, Inc.
Location: New York
Posted on: 11/16/2018

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

West Babylon RSS job feeds