WestBabylonRecruiter
the smart solution for West Babylon jobs

Work at Home Bilingual Customer Retention Expert (English/Spanish)

Company: Mommy Jobs Online
Location: West Babylon
Posted on: December 1, 2018

Job Description:

Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, West Babylon , Work at Home Bilingual Customer Retention Expert (English/Spanish), Other , West Babylon, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Service: Work-At-Home Italian-Bilingual Customer Experience R
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: White Plains
Posted on: 12/19/2018

Entry-Level: Become a Work-At-Home Mandarin-Bilingual Customer Experie
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: Levittown
Posted on: 12/19/2018

Customer Service: Work-At-Home Greek-Bilingual Customer Experience Rep
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: White Plains
Posted on: 12/19/2018


Entry-Level: Become a Work-At-Home Italian-Bilingual Customer Experien
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: Hicksville
Posted on: 12/19/2018

Specialist, Field Safety, New York (Military Veterans Wanted!)
Description: About us 13 National Grid is hiring in Hicksville, NY. 13 Job Purpose 13 To assist in the ongoing implementation of regulatory compliance and incident prevention activities relating to the health and (more...)
Company: National Grid
Location: Hicksville
Posted on: 12/19/2018

Inbound Travel Consultant
Description: Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client (more...)
Company: Mommy Jobs Online
Location: Levittown
Posted on: 12/19/2018

Part Time Event Specialist
Description: Part Time Event Specialist Are you outgoing and enjoy interacting with people If promoting brand awareness through product demonstration sounds appealing, then our Part Time Job is the right fit for (more...)
Company: Advantage Solutions
Location: Hicksville
Posted on: 12/19/2018

Call Center: Become a Work-At-Home Mandarin-Bilingual Customer Experie
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: White Plains
Posted on: 12/19/2018

We Train Work-At-Home Greek-Bilingual Customer Experience Reps!
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: Hicksville
Posted on: 12/19/2018

Work-At-Home Italian-Bilingual Customer Experience Representatives
Description: Summary br DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge (more...)
Company: Dish Network
Location: Hicksville
Posted on: 12/19/2018

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

West Babylon RSS job feeds