WestBabylonRecruiter
the smart solution for West Babylon jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: West Babylon
Posted on: April 11, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLDeborah3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, West Babylon , Inbound Travel Consultant, Professions , West Babylon, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A Refrigerated Truck Driver, Temperature Control Division - $5,000 Sign On
Description: Live The Maverick Life br br Maverick Transportation is now offering 1,000 GUARANTEE WEEKLY PAY br br At Maverick, we know that experienced CDL-A holders
Company: Maverick Transportation, LLC
Location: New Brunswick
Posted on: 04/22/2019

Class A CDL Experienced Company Driver
Description: - br br Earn An Extra 12,000 Your First Year - 1000 Paid Every Month br br Employer Has High Paying Jobs For CDL A Truck Drivers. br U.S. Xpress is now offering an EXTRA 12,000 IN YOUR (more...)
Company: US Xpress
Location: Lakewood
Posted on: 04/22/2019

Benefit consultant-(work at home)
Description: Benefit Consultants Telecommute Nation's largest provider of healthcare benefit programs is currently interviewing
Company: ameri plan
Location: Lakewood
Posted on: 04/22/2019


Cable: Become a Satellite TV Technician/Installer - East Brunswick
Description: Job Duties and Responsibilities br Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies Are you seeking an opportunity where you (more...)
Company: DISH
Location: East Brunswick
Posted on: 04/22/2019

Refrigeration Technician - White Plains
Description: Home Appliance Service TechnicianEmployer is the home solutions division of Sears Holdings Corporation and the nation's largest product repair service provider. We provide more than 52 million solutions (more...)
Company: Sears Home Services
Location: White Plains
Posted on: 04/22/2019

Experienced CDL-A Truck Drivers
Description: Job Description: Join Swift s Driving Force. Swift values the years of experience under your belt and wants you to join the most powerful fleet on the road. To be a powerful force, you have to take care (more...)
Company: Swift Transportation
Location: New Brunswick
Posted on: 04/22/2019

Regional and OTR Class A CDL Tanker Drivers - Dedicated Customer Base - LCL Bulk Transport
Description: Regional and OTR Class A Drivers 60k to 75k/year LCL Bulk is a Wisconsin based food grade tanker company with a terminal in Elizabethtown PA, that primarily hauls liquid chocolate LCL is expanding (more...)
Company: LCL Bulk Transport
Location: East Brunswick
Posted on: 04/22/2019

EatStreet Delivery Driver - Guaranteed Hourly Pay!
Description: To fulfill our mission of hooking up people---s hunger, we need motivated and enthusiastic individuals to join the Employer Delivery team Perks: Drivers can earn up to 17 an hour depending on availability (more...)
Company: Eatstreet
Location: New Brunswick
Posted on: 04/22/2019

Lease Purchase Driving Job - CDL A
Description: CDL Lease Drivers: Get Low Payments on the Newest 2020 Model Trucks br br Top Earners Avg 3,500 Per Week br br Advantages: br br br NEW 2020 Trucks br Top Drivers Avg 3,500/Week br (more...)
Company: Celadon Trucking
Location: Lakewood
Posted on: 04/22/2019

Delivery Driver (part or full time) with DoorDash - Make up
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: White Plains
Posted on: 04/22/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

West Babylon RSS job feeds