WestBabylonRecruiter Since 2001
the smart solution for West Babylon jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: West Babylon
Posted on: October 8, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLDeborah3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, West Babylon , Inbound Travel Consultant, Professions , West Babylon, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Behavior Technician (BT)
Description: The Stepping Stones Group is currently interviewing Registered Behavior Technicians RBT for the 19/20 SY in Trenton, NJ Job Requirements National RBT Cert Active or Eligible Experience in Behavioral (more...)
Company: The Stepping Stones Group
Location: Trenton
Posted on: 10/23/2019

Get New Plumbing Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Lakewood
Posted on: 10/23/2019

Nail Technician - Elizabeth
Description: Job DescriptionWHO WE ARE Glamsquad--Beauty Pro, client and corporate team--is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty (more...)
Company: GLAMSQUAD
Location: Elizabeth
Posted on: 10/23/2019


Get New HVAC Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Mount Vernon
Posted on: 10/23/2019

CDL-A Regional Company Drivers - 95% No-Touch Loads
Description: Kreilkamp is hiring regional company drivers with weekly home time This position comes with great benefits and the loads are 95 no-touch. Find out why people love driving for Kreilkamp Benefits: Average (more...)
Company: Kreilkamp Trucking
Location: New Brunswick
Posted on: 10/23/2019

Nail Technician
Description: Job DescriptionWHO WE ARE Glamsquad--Beauty Pro, client and corporate team--is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty (more...)
Company: GLAMSQUAD
Location: Hackensack
Posted on: 10/23/2019

health benefit consultant (work at home)
Description: Title: Benefit Consultant - Telecommute Nation's largest provider of healthcare discount
Company: ameri plan
Location: Trenton
Posted on: 10/23/2019

CDL A Team Owner Operator, Drop & Hook
Description: br br Forward Air over-the-road LTL: The foundation product for Forward Air is our over-the-road LTL service. In LTL you will run our trailers no trailer fees , drop hook from one Forward Air (more...)
Company: Forward Air
Location: Mount Vernon
Posted on: 10/23/2019

Driver - Over-the-Road (OTR) Tanker Truck Driver - Class A CDL - Schneider National
Description: Over-the-Road OTR Tanker CDL truck drivers travel the country and earn up to 0.54 per mile with a weekly performance pay up to 0.04 per mile up to 73,000 per year with accessorial pay . OTR Tanker (more...)
Company: Schneider
Location: Trenton
Posted on: 10/23/2019

Master Electrician
Description: Seeking a Master with a passion for all phases of multidisciplinary projects and a desire to lead challenging
Company: Unstreet
Location: West Babylon
Posted on: 10/23/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

West Babylon RSS job feeds