Case Manager
Company: MIDWAY LIVING INC
Location: East Elmhurst
Posted on: February 27, 2026
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Job Description:
Job Description Job Description Summary: Case Managers provide
comprehensive services to individual clients and families residing
in cluster apartments. Services provided by Case Managers include
assessment, case planning, developing an Independent Living Plan,
case facilitation and management, counseling, referrals,
information workshops and support groups. The Case Managers
coordinates with other program staff and local agencies to provide
short and long term care necessary to meet the needs related to
moving families to permanent housing. Essential Job Functions: The
Case Manager is responsible for managing a caseload of families and
children residing in the shelter. Provides counseling intervention
services to residents and coordinates all client services as
identified in the Independent Living Plan (ILP). Major Duties and
Responsibilities: Intake and assessment for families referred to
the shelter. Manage a caseload of families referred to the shelter
by DHS. Conduct homes visits at least twice a week to meet and
discuss resident’s Independent Living Plans. Conduct bi-weekly
progress meetings with residents to assess progress. Provide crisis
intervention and short-term individual counseling. Providing
information and counseling to families on services and planning to
move into permanent housing. Advocate on behalf of clients for
public assistance and entitlements with city agencies. Case
management, preparation of case records, prepare monthly and
quarterly statistical reports. Mediation for internal conflicts in
the living quarters. Group facilitation and conducting of
educational presentations for communities. Provide updates as
appropriate and assist clients in reporting any challenges to
moving to permanent housing. Serve as an advocate and liaison
between the family and various agencies, such as HRA and ACS.
Maintain routine administrative responsibilities to include the
preparation of correspondence, maintaining, files, mail, email, and
telephone. Perform related tasks as requested. Knowledge and
Skills: Required: Clear and concise verbal and written
communication skill Excellent interpersonal skills, be assertive
and well organized Demonstrate the ability to work independently
Education: Master's degree in Social Work preferred or related
field and a minimum of one year of case management experience; or
Bachelors Degree and a minimum of two years of case management
experience. Experience with homeless families and knowledge of
issues of homelessness and/or residential services preferred.
Strong interpersonal skills required. Computer proficiency required
including, but not limited to Excel, PowerPoint and Publisher.
Bilingual (English/Spanish) preferred. Salary: $42,000 -
$47,000/annual commensurate with experience. Disclaimer: The
statements herein are intended to describe the general nature and
level of work being performed by the employee in this position.
These statements are not intended to be construed as an exhaustive
list of all responsibilities, duties, and skills required of a
person in this position.
Keywords: MIDWAY LIVING INC, West Babylon , Case Manager, Social Services , East Elmhurst, New York
